FREE DELIVERY ON ALL ORDERS OVER $100

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FAQ

ORDERS

To place an order, simply look for the products you wish to buy on the website, fill the informations when requested (flavour, size, custom writing, quantity...)  and click "Add to Cart".

Once you are done with shopping, click on the top right corner shopping cart icon and "go to cart" 

You will be asked to choose "Pick Up" or "Delivery". Follow the procedure. Then click "checkout" if you wish to pay by credit card or choose any other payment method bellow (Paypal, Apple Pay, Google Pay...)

For the moment, we don't take any custom orders. However send us an email to tell us more about your project and see how we can help. 

Absolutely! We can pen down your words in a card and deliver it together with the rest of your order. To do so, please send us an email with your order number and the little note you wish to add. 

DELIVERIES

Deliveries are all around Perth :

North : up to Butler
South : down to Coogee
East : as far as Kalamunda

Please contact us at info@frenchsweet.com.au if you are not too sure. 

We deliver everyday between 9am and 12am. Please make sure someone is at the address on the selected day during this time to accept the delivery. 

If you need your order at a specific time, don't hesitate to get delivered the day before. Our products are freshly made and will last if you keep them in a fridge.

We are happy to provide you with an everyday delivery service including Sunday at no extra charge. 

However at this stage we can't commit to deliver you at a specific time. Our driver will knock at your door sometimes between 9am and 12am on the day you have selected. 

If you have ordered macarons, we may be able to leave the order at your front if the temperature is not too hot and if it's safe enough. For cake deliveries, we can't risk it and we need to bring it back to our patisserie. 

You can reschedule a delivery for an extra $20 or come and pick up at our local partner shop in 100 Benara Road, Caversham. 


In any case, there will be no refund in case you missed us during your scheduled delivery. 

PICK UP

Your order will be waiting for you at our local partner shop in the Swan Valley : 

Maison Saint Honoré
100 Benara Road, Caversham 6055 WA

Your order will be ready for collection at our local partner shop on the day you chose, anytime from 9am to 5pm

PATISSERIE

All our macarons are gluten free except for Cookies n' Cream, Peanuts and Bubble Gum.

Our Triple Chocolate Cake is gluten free too. 

You can store your macarons in a freezer for a few weeks. We don't recommend to keep your cake in a freezer. 

Cakes:

Our cakes can stay at room temperature (under 25°) for about 3 hoursor up to 3 days 
in a fridge depending on the type of cake.

Macarons:

Our macarons can stay at room temperature (under 25°) for about 3 days or 1 week in a fridge or 3 months in a freezer.

French Pastries: 

To ensure the best taste and texture, we recommend to keep the danish at room temperature (under 25°) for no longer than 2 days. We don't recommend the use of a fridge.

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